Real-Time Storm Restoration
REAL-TIME SITUATIONAL AWARENESS WHEN MINUTES MATTER
Leverage a single shared view of event response to prioritize work, generate accurate ETRs, and streamline financial closeout with verifiable documentation.
Trusted by Fortune 150 & Utilities
ACCELERATE RESTORATION AND IMPROVE CUSTOMER SATISFACTION
Operational Intelligence for Faster Restoration
Real-Time Situational Awareness
ETR Accuracy & Reliability
Financial Closeout Assurance
Control Response from a Single Operating Picture
A centralized map-based interface offers clear insight into who’s working where, what’s done, and what’s next.
- Faster decisions and better resource prioritization
- Live crew tracking, status feeds, and real-time views across all crew types
Improve Customer Satisfaction with More Accurate ETRs
As crews update progress on restoration, ETRs reflect real-time reporting from the field.
- Improved SAIDI and CAIDI scores
- Reduce call center volume by 60%
Capture Costs as Work Happens
Crew time and expenses are recorded in the moment and tied to locations and assignments.
- Accelerated cost recovery with verifiable documentation for reimbursement
- Automated cost validation reduces reconciliation time
- Detailed histories of resources used and activities performed simplify compliance
From Activation to Restoration: How ARCOS Works
Rapid, Compliant Mobilization
Rules-driven outreach assembles qualified crews in minutes; all contact and acceptance logged.
Unified Crew Tracking
Single view of all crew types—status, location, and assignments—for confident event command.
Mobile Damage Assessment
Digital work packets with maps and safety notes; capture photos, GPS, and e-signatures—even offline—for a digital proof trail.
Real-Time Restoration Reporting
Export post-event documentation for FEMA reimbursement.
Customer Stories
Trusted by Leading Utilities
Across North America
“We’re on the forefront of restoration because of our ongoing partnership with Arcos and Mobile Workbench.”
Actionable Insights That Span Event Response
PREHEADER
DISCOVER HOW ARCOS CONNECTS
PRODUCTS
INDUSTRIES
SCHEDULING & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
CREW CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MOBILE ACCESS
Real-time system of record for shifts, rosters, and crew status.
COMPLIANCE & REPORTING
Real-time system of record for shifts, rosters, and crew status.
OnCommand Suite
A Single Control Center for Utility Operations
Field Crews
Manage your utility workforce with automated callout, scheduling, and real-time field coordination tools.
Native Contractors
Coordinate internal contractor resources with mobile access for assignments, time tracking, and compliance.
3rd-Party Contractors
Standardize external contractor work execution with streamlined mobile tools and expense tracking.
Mutual Aid
Request and manage external utility resources seamlessly within your existing crew management system.
ICS Roles
Assign and track Incident Command System roles for coordinated emergency response and compliance.
Assess & Restore
Document damage and coordinate restoration efforts in real time during outages and storm events.
Line Construction
Execute network expansion and capital projects with digital workflows and GIS-enabled mobile tools.
Customer Service
Enable two-way communication for outage reporting, service requests, and billing notifications.
Asset Inspection & Maintenance
Maintain compliant digital records of asset condition with automated notifications and GIS capture.
Vegetation Management
Plan, execute, and report on vegetation work with integrated GIS-native lifecycle management.
Grid Modernization
Support system upgrades and technology deployments with digital workflows and project tracking.
