arcos customer conference
ARCOS EMPOWER 2026
HYATT REGENCY RIVERWALK
SAN ANTONIO, TEXAS
OCTOBER 14-16, 2026
Connect to What’s Next at EMPOWER 2026. Join utility operations and IT leaders for three days of hands‑on sessions, peer insights and training designed to make your operations more connected and resilient. You’ll leave with field‑tested strategies, new relationships and a clear vision for how to break down silos and deliver smarter operations under any conditions.
EMPOWER 2026
Pressure-Tested Operations for a Connected Future
Proven Tactics
Hands -On Certification
Best Practices
Board Ready Insights
Registration
HOTEL
Want to turn your trip into a mini getaway? You can enjoy this rate for up to 3 days before and after the event. Go ahead, make a weekend of it—you’ve earned it!
The cut off date to book your room is Tuesday, September 22!
What's Happening
Agenda at a Glance
Wednesday, October 14th, 2026
Thursday, October 15th, 2026
Friday, October 16th
Training and Reception
Free Training Workshops and Opening Reception
- 8am-9am - Breakfast
- 9am-4pm - Training Workshops
- 4PM- 6PM - Opening Reception
Conference Main Day
General Session, Breakouts, and Customer Appreciation Dinner
- 7:30AM - 8:30 AM - Breakfast
- 8:30 AM - 10:30 AM - Opening Remarks
- 11:00 AM - 5:00 PM - Breakouts
- 12:00 PM - 1:00 PM - Lunch
- 6:00 PM - 9:00 PM - Customer Appreciation Dinner
Conference Half Day
General Session, Breakouts, Closing
- 7:30 AM - 8:30 AM- Breakfast
- 8:30 AM - 1:00 PM - Sessions
- 1:00 PM - Conference End
SHARE WHAT WORKS WHEN OPERATIONS ARE PUT TO THE TEST
Utility operations are becoming more complex, and the best way forward is through shared experience. EMPOWER 2026 is looking for speakers who can bring practical, field-tested insight to the stage.
Share how your team has improved visibility, strengthened coordination, scaled response, supported field crews, or used operational data to make more confident decisions. Whether your story comes from a major event, a daily operations improvement, or a long-term modernization effort, your experience can help other utilities move forward with clarity.
Submissions should focus on real challenges, practical lessons, and outcomes other utility teams can apply in their own operations.
Those invited to present at EMPOWER will receive a discounted registration rate of $300!
Frequently Asked Questions
When will the full agenda be released?
We anticipate releasing the detailed agenda in early July, before early‑bird pricing ends. Expect training workshops, user presentations and panel discussions focused on practical, connected operations.
Are you offering group rate registrations?
Yes. We offer discounts for teams of three or more. Contact us for details
What is EMPOWER?
EMPOWER is Arcos’ annual conference where utility professionals learn, share and shape the future of operations. Through keynotes, training and peer‑to‑peer sessions, attendees gain the visibility, coordination and agility required to meet growing demands
How much does EMPOWER cost?
Registration price is $1,299 for Early Bird which ends on July 10th. From July 11th to October 1st, the cost is $1,499. From October 2nd to October 14th, the cost is $1,699
What is included in the registration cost?
A full day of FREE training on Wednesday, October 14th. Three breakfasts, three lunches, a reception, and a dinner. Customer stories from leading utilities. Come prepared with your account questions and set up an onsite meeting with our Product Services team.
How much does the hotel cost?
The hotel is $289 a night plus taxes and fees. This special Arcos rate is extended 3 days prior and post event if you'd like to prolong your stay in the San Antonio area!