Crew Scheduling & Shift Fill
REAL-TIME, RULES-DRIVEN WORKFORCE SCHEDULING
Arcos helps organizations create structured scheduling processes that support advance planning, cleaner roster data, and faster shift fills and schedule updates.
Trusted by Fortune 150 & Utilities
INCREASE STAFFING VISIBILITY AND EMPLOYEE SELF-SERVICE
When coverage gaps, availability, and schedule changes are managed manually, there’s no reliable real-time view to keep work moving. This creates delays, compliance risk, and added pressure on already complex operations.
Arcos helps teams build and update work schedules with greater accuracy, while giving employees more flexibility through streamlined shift visibility and shift swapping—purpose-built for the complexity of 24/7, unionized operations. Organizations need better visibility, cleaner data, and more control over schedules before work begins, as conditions change, and as employees manage their availability.
ORCHESTRATE PEOPLE, RULES, AND RESPONSE ACROSS YOUR WORKFORCE
Faster Mobilization
Manage Exceptions
Control & Visibility
a single digital workflow
Request, validate, and onboard resources through one unified workflow.
- Replace manual processes with a structured digital workflow
- Standardize submissions with automated templates by utility schema
- Simplify contractor participation with flat-file response options
Minimize Compliance Risk and Grievances
Apply labor rules consistently and avoid costly overtime or union violations.
- Configurable labor rules, scheduling, and mobile self-service
- Execute rapid, multi-channel callouts and enforce legality automatically
- Audit trails capture each rule check, outreach, acceptance/decline, and assignment
Reduce Administrative Cost and Overtime
Standardize scheduling workflows, reduce manual rework, and create a more reliable source of truth for workforce planning.
- Standardize scheduling data across teams
- Reduce rework caused by incomplete or outdated information
- Keep schedules current as needs change
- 20–40% administrative cost reduction potential; 1,600+ admin hours saved in 30 days
HOW ARCOS WORKS
Rapid Assignment
Applies union rules and schedule exceptions to identify qualified personnel quickly and accurately.
Automated Shift Bidding
Automates schedule builds, bidding, trading, and time/attendance via mobile; enforces predefined labor rules.
Comprehensive Compliance Proof
Rules engine validates eligibility and logs each step, creating a defensible trail for internal and external audits.
Coverage & Overtime Visibility
Monitor coverage gaps, overtime patterns, and performance trends to optimize future labor needs without manual effort.
Customer Stories
Automated, Accurate Schedules
“Verifying we have the right people in the right place is practically instantaneous now, and before it could take local managers a couple of hours to check every time. The management of the employees’ schedule is now in the hands of the employee.”
Brian Wemple
Director of Planning and Support
Piedmont Airlines, Inc.
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Execute the Work That Supports Conservation Efforts
ARCOS Crew Manager
A single source of truth across native, contractor, and mutual aid crews.
ARCOS Mobile Workbench
Mobile workflows for damage assessment and restoration that connect field crews and back office staff in real time.
Clearion
Prioritize high-risk spans and manage vegetation programs from plan to audit.
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DISCOVER HOW ARCOS CONNECTS
PRODUCTS
INDUSTRIES
SCHEDULING & AVAILABILITY
Real-time system of record for shifts, rosters, and crew status.
CREW CALLOUTS
Real-time system of record for shifts, rosters, and crew status.
MOBILE ACCESS
Real-time system of record for shifts, rosters, and crew status.
COMPLIANCE & REPORTING
Real-time system of record for shifts, rosters, and crew status.
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Built to Work with Your Stack
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EXPLORE MORE SOLUTIONS
EMERGENCY RESPONSE
A quick description of how ARCOS helps utilities mobilize crews quickly during storms and major events.
RESOURCE MANAGEMENT
A quick description of how ARCOS optimizes crew assignments, skills, and availability across departments.
CONTRACTOR MANAGEMENT
A quick description of how ARCOS simplifies working with external contractors and ensures compliance.
SEE MORE NEWS
Trusted by Leading Utilities Across North America
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID
Scheduling & Overtime
Storm Response
Crew Callout
Field Visibility
Mobile Work
Compliance & Reporting
MUTUAL AID