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    Regulatory Reporting Generate comprehensive reports for regulators and FEMA. Compliance Enforce labor rules and maintain audit-ready records. Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress. Closeout & Cost Recovery Accelerate event closeout with verified cost documentation. Crew Expense Reporting Capture verified crew time and expenses automatically.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Community Engagement

    Outage Alerts Automate outage and restoration alerts to reduce call volume. Billing Service Alerts Improve on-time payments with billing and past due reminders. Conservation Campaigns Reduce peak demand with conservation alerts.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
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  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Integrations

    Our Products

    Callout Mobilize compliant crews in minutes with rules-driven callouts. Crew Manager Track every crew from activation to closeout in one system. Assess & Restore Execute blue and grey sky work in a single mobile app. Clearion Plan, execute, and document vegetation and inspection work. TextPower Send urgent alerts that reach crews and customers fast. Ascend Automate flight crew staffing to cut cancellations. RosterApps Fill ground crew shifts faster with automated scheduling.

    PRODUCT UPDATES

    Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
    Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
    Learn More
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    Trusted by Fortune 150 energy companies

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    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    Industries OVERVIEW

    Electric Mobilize crews, restore power faster, and document every event. Gas Resolve leaks quickly and safely with compliant crews. Water Respond to breaks quickly and keep service flowing. Critical Infrastructure Improve outcomes with a single operational control center. Airlines Fill staffing gaps in minutes to avoid cancellations.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Partner Network

    RESOURCES

    Insights Blog Expert perspectives on utility operations and workforce trends. White Papers Deep dives on reliability, risk reduction, and digital transformation. Success Stories How utilities achieve reliability gains and measurable ROI. Resource Library Discover all the latest and greatest content from Arcos.

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    Support & Help Center Find technical documentation, user guides, and resources. Contact Us Reach the Arcos team with questions or to schedule a workshop.
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    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Contact Us

    ABOUT US

    Company Overview Learn more about the Arcos mission. Leadership Meet the team building the future of utility operations. ESG Policy Our commitment to environmental and social responsibility. Careers Join a team that powers critical infrastructure. Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders. Our Investors The partners supporting Arcos growth and innovation.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    FEATURED NEWS

    press-release-featured-image-template
    ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-hb-helmbsriscoe
    ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-featured-image-template
    Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
    press-release-featured-image-template
    Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
    See all News
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

Sign In Schedule a Workshop
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Resource Management

  • Crew Callout Assemble qualified crews in minutes with automated callouts.
  • Crew & Event Logistics Coordinate lodging, meals, and crew support at scale.
  • Mutual Aid Management Onboard and manage mutual aid crews in one system.
  • Non-Native Crew Management Equip contractors with mobile tools from day one.
  • Crew & Contractor Management Standardize execution across all crews and contractors.
  • Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Work Execution

  • Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration.
  • Work Order Tracking Track job progress with real-time field data capture.
  • Wildfire Mitigation Target the work that matters most for safety and reliability.
  • Vegetation Management Plan, dispatch, and report on vegetation programs.
  • Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Reporting & Analytics

  • Regulatory Reporting Generate comprehensive reports for regulators and FEMA.
  • Compliance Enforce labor rules and maintain audit-ready records.
  • Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress.
  • Closeout & Cost Recovery Accelerate event closeout with verified cost documentation.
  • Crew Expense Reporting Capture verified crew time and expenses automatically.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Community Engagement

  • Outage Alerts Automate outage and restoration alerts to reduce call volume.
  • Billing Service Alerts Improve on-time payments with billing and past due reminders.
  • Conservation Campaigns Reduce peak demand with conservation alerts.

ONCOMMAND SUITE OVERVIEW

Menu suite image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Solutions Overview
Sign In Schedule a Workshop

Our Products

  • Callout Mobilize compliant crews in minutes with rules-driven callouts.
  • Crew Manager Track every crew from activation to closeout in one system.
  • Assess & Restore Execute blue and grey sky work in a single mobile app.
  • Clearion Plan, execute, and document vegetation and inspection work.
  • TextPower Send urgent alerts that reach crews and customers fast.
  • Ascend Automate flight crew staffing to cut cancellations.
  • RosterApps Fill ground crew shifts faster with automated scheduling.

PRODUCT UPDATES

Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
Learn More
Integrations
Sign In Schedule a Workshop

Industries OVERVIEW

  • Electric Mobilize crews, restore power faster, and document every event.
  • Gas Resolve leaks quickly and safely with compliant crews.
  • Water Respond to breaks quickly and keep service flowing.
  • Critical Infrastructure Improve outcomes with a single operational control center.
  • Airlines Fill staffing gaps in minutes to avoid cancellations.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Sign In Schedule a Workshop

RESOURCES

  • Insights Blog Expert perspectives on utility operations and workforce trends.
  • White Papers Deep dives on reliability, risk reduction, and digital transformation.
  • Success Stories How utilities achieve reliability gains and measurable ROI.
  • Resource Library Discover all the latest and greatest content from Arcos.

EVENTS

  • Events Connect with Arcos and peers at industry conferences.
  • Webinars Live and on-demand sessions on best practices and trends.

SUPPORT

  • Support & Help Center Find technical documentation, user guides, and resources.
  • Contact Us Reach the Arcos team with questions or to schedule a workshop.
Partner Network ROI Calculator
Sign In Schedule a Workshop

ABOUT US

  • Company Overview Learn more about the Arcos mission.
  • Leadership Meet the team building the future of utility operations.
  • ESG Policy Our commitment to environmental and social responsibility.
  • Careers Join a team that powers critical infrastructure.
  • Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders.
  • Our Investors The partners supporting Arcos growth and innovation.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

FEATURED NEWS

press-release-featured-image-template
ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-hb-helmbsriscoe
ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-featured-image-template
Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
press-release-featured-image-template
Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
See all News
Contact Us
Sign In Schedule a Workshop

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Critical Infrastructure

Become a Workforce Management Hero like Joe

Want to elevate your workforce management game? Learn how Joe achieved success with practical insights and techniques to boost your team's performance!

Posted by 

ARCOS

 

|

 

October 29, 2020

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Managers have a tough job. While dealing with things like adhering to lean budgets, creating and supervising schedules, attempting to boost productivity and making sure work gets completed, no one expects them to be flawless. However, some solutions can help make their job easier. Let’s talk about “Average Joe”, the schedule manager. Average Joe spends about 3.14 hours or more per week creating the work schedule. Not to mention the hours he spends on updating, processing time-off requests, managing overtime work, and filling slots to no-shows or sick workers. This is where the real time is lost. Average Joe is shown to lose almost 20% of his time on a week to week basis just to keep shifts filled and minimum staffing levels maintained. The real tragedy about Average Joe is that with all the time spent on the schedule, he has much less time to manage his other responsibilities. He knows that scheduling is often overlooked and taken for granted, with little to no recognition unless he messes it up. He knows he could be capitalizing on managing priorities and safety, if he could only stop expending so much time and energy on the weekly schedule. With this on his mind, he begins to research how he can make scheduling more efficient and realizes that shift management automation is a solution that is used by a multitude of critical infrastructure organizations across the country. With a workforce management automation solution,  Average Joe has his scheduling responsibilities basically done for him. It can create a fair and balanced work schedule based on his bargaining agreements, process time off requests, allow workers to bid on open shifts independent of his supervision, and automatically fill last minute open slots with just a couple of clicks – no more countless emails and phone calls. Now Average Joe isn’t so average anymore. With all the time he saves he begins to dedicate it to other priorities, and soon enough he’s getting recognized for his efficient operations. What is true for Average Joe is true for many managers today. Time is money and losing it on manual shift management is like throwing money out the window. Using automation to create schedules for your workers, all while allowing them to have autonomy in shift bidding and trading, overtime, and time-off just to name a few, can save you hours of your time weekly. A robust shift and workforce management solution can turn these precious hours wasted into additional productivity - freeing managers to maximize their efficiency and impact the organization’s bottom line. With the ARCOS Platform, all these things and much more are possible. Take a page out of Average Joe’s book and do some research and see what ARCOS shift management solutions can do for you and your company.

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