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    Crew Callout Assemble qualified crews in minutes with automated callouts. Crew & Event Logistics Coordinate lodging, meals, and crew support at scale. Mutual Aid Management Onboard and manage mutual aid crews in one system. Non-Native Crew Management Equip contractors with mobile tools from day one. Crew & Contractor Management Standardize execution across all crews and contractors. Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Work Execution

    Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration. Work Order Tracking Track job progress with real-time field data capture. Wildfire Mitigation Target the work that matters most for safety and reliability. Vegetation Management Plan, dispatch, and report on vegetation programs. Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Reporting & Analytics

    Regulatory Reporting Generate comprehensive reports for regulators and FEMA. Compliance Enforce labor rules and maintain audit-ready records. Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress. Closeout & Cost Recovery Accelerate event closeout with verified cost documentation. Crew Expense Reporting Capture verified crew time and expenses automatically.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Community Engagement

    Outage Alerts Automate outage and restoration alerts to reduce call volume. Billing Service Alerts Improve on-time payments with billing and past due reminders. Conservation Campaigns Reduce peak demand with conservation alerts.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
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    Ranked on the Inc. 5000 list seven times

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  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Integrations

    Our Products

    Callout Mobilize compliant crews in minutes with rules-driven callouts. Crew Manager Track every crew from activation to closeout in one system. Assess & Restore Execute blue and grey sky work in a single mobile app. Clearion Plan, execute, and document vegetation and inspection work. TextPower Send urgent alerts that reach crews and customers fast. Ascend Automate flight crew staffing to cut cancellations. RosterApps Fill ground crew shifts faster with automated scheduling.

    PRODUCT UPDATES

    Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
    Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
    Learn More
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    Trusted by Fortune 150 energy companies

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    Ranked on the Inc. 5000 list seven times

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    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    Industries OVERVIEW

    Electric Mobilize crews, restore power faster, and document every event. Gas Resolve leaks quickly and safely with compliant crews. Water Respond to breaks quickly and keep service flowing. Critical Infrastructure Improve outcomes with a single operational control center. Airlines Fill staffing gaps in minutes to avoid cancellations.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Partner Network

    RESOURCES

    Insights Blog Expert perspectives on utility operations and workforce trends. White Papers Deep dives on reliability, risk reduction, and digital transformation. Success Stories How utilities achieve reliability gains and measurable ROI. Resource Library Discover all the latest and greatest content from Arcos.

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    Events Connect with Arcos and peers at industry conferences. Webinars Live and on-demand sessions on best practices and trends.

    SUPPORT

    Support & Help Center Find technical documentation, user guides, and resources. Contact Us Reach the Arcos team with questions or to schedule a workshop.
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    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Contact Us

    ABOUT US

    Company Overview Learn more about the Arcos mission. Leadership Meet the team building the future of utility operations. ESG Policy Our commitment to environmental and social responsibility. Careers Join a team that powers critical infrastructure. Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders. Our Investors The partners supporting Arcos growth and innovation.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    FEATURED NEWS

    press-release-featured-image-template
    ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-hb-helmbsriscoe
    ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-featured-image-template
    Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
    press-release-featured-image-template
    Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
    See all News
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

Sign In Schedule a Workshop
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Resource Management

  • Crew Callout Assemble qualified crews in minutes with automated callouts.
  • Crew & Event Logistics Coordinate lodging, meals, and crew support at scale.
  • Mutual Aid Management Onboard and manage mutual aid crews in one system.
  • Non-Native Crew Management Equip contractors with mobile tools from day one.
  • Crew & Contractor Management Standardize execution across all crews and contractors.
  • Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Work Execution

  • Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration.
  • Work Order Tracking Track job progress with real-time field data capture.
  • Wildfire Mitigation Target the work that matters most for safety and reliability.
  • Vegetation Management Plan, dispatch, and report on vegetation programs.
  • Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Reporting & Analytics

  • Regulatory Reporting Generate comprehensive reports for regulators and FEMA.
  • Compliance Enforce labor rules and maintain audit-ready records.
  • Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress.
  • Closeout & Cost Recovery Accelerate event closeout with verified cost documentation.
  • Crew Expense Reporting Capture verified crew time and expenses automatically.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Community Engagement

  • Outage Alerts Automate outage and restoration alerts to reduce call volume.
  • Billing Service Alerts Improve on-time payments with billing and past due reminders.
  • Conservation Campaigns Reduce peak demand with conservation alerts.

ONCOMMAND SUITE OVERVIEW

Menu suite image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Solutions Overview
Sign In Schedule a Workshop

Our Products

  • Callout Mobilize compliant crews in minutes with rules-driven callouts.
  • Crew Manager Track every crew from activation to closeout in one system.
  • Assess & Restore Execute blue and grey sky work in a single mobile app.
  • Clearion Plan, execute, and document vegetation and inspection work.
  • TextPower Send urgent alerts that reach crews and customers fast.
  • Ascend Automate flight crew staffing to cut cancellations.
  • RosterApps Fill ground crew shifts faster with automated scheduling.

PRODUCT UPDATES

Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
Learn More
Integrations
Sign In Schedule a Workshop

Industries OVERVIEW

  • Electric Mobilize crews, restore power faster, and document every event.
  • Gas Resolve leaks quickly and safely with compliant crews.
  • Water Respond to breaks quickly and keep service flowing.
  • Critical Infrastructure Improve outcomes with a single operational control center.
  • Airlines Fill staffing gaps in minutes to avoid cancellations.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Sign In Schedule a Workshop

RESOURCES

  • Insights Blog Expert perspectives on utility operations and workforce trends.
  • White Papers Deep dives on reliability, risk reduction, and digital transformation.
  • Success Stories How utilities achieve reliability gains and measurable ROI.
  • Resource Library Discover all the latest and greatest content from Arcos.

EVENTS

  • Events Connect with Arcos and peers at industry conferences.
  • Webinars Live and on-demand sessions on best practices and trends.

SUPPORT

  • Support & Help Center Find technical documentation, user guides, and resources.
  • Contact Us Reach the Arcos team with questions or to schedule a workshop.
Partner Network ROI Calculator
Sign In Schedule a Workshop

ABOUT US

  • Company Overview Learn more about the Arcos mission.
  • Leadership Meet the team building the future of utility operations.
  • ESG Policy Our commitment to environmental and social responsibility.
  • Careers Join a team that powers critical infrastructure.
  • Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders.
  • Our Investors The partners supporting Arcos growth and innovation.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

FEATURED NEWS

press-release-featured-image-template
ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-hb-helmbsriscoe
ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-featured-image-template
Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
press-release-featured-image-template
Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
See all News
Contact Us
Sign In Schedule a Workshop

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Damage Assessment

Taking the Uncertainty Out of Disaster Management

Discover proven strategies and tools to take the guesswork out of disaster management, helping organizations prepare and respond with confidence.

Posted by 

ARCOS

 

|

 

August 05, 2020

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For water and public works companies operating during these uncertain times, there are many things on the horizon that don’t include the current pandemic. When you are tasked with keeping people’s homes and businesses able to run with clean, potable water – the pressure can be immense, especially in times of emergency or disaster. You’ve already had to face what’s being called “The New Normal” with this current pandemic, but that is just the tip of the iceberg. Want to know why? Natural disaster season is here. Before the last few years, natural disasters like hurricanes, fires and flooding were fewer and far between, making it easier to respond to and restore service and clean water; however, with the increasing amount and intensity of high impact weather or fire events, water and gas utilities have been affected a little more each year. During this time of year, water and public works companies face a myriad of challenges. Whether its responding quickly to damage or a broken main, making sure people’s water is still safe to drink after a weather event, or simply trying to get enough tradesmen into the field with the right qualifications to help maintain infrastructure that is badly in need of replacement, these problems only get compounded as the events increase. The national weather service has predicted over 20 named storms for this year’s storm season – and that doesn’t include potential fires and earthquakes. We want you to be able to breathe freely knowing you have the tools you need to respond to anything that may arise – especially since you’re operating under social distancing restrictions and pandemic response regulations. During this season, there’s so much to manage and it seems there is so little time to manage it. Here’s how the ARCOS Resource Management platform can help with some common situations. It will:
  • Allow you to dispatch the correct skilled workers to the correct jobs all with automation
  • Enable you to quickly respond to demand changes on staff due to storms
  • Communicate quickly with your entire team to make announcements or ensure their safety
  • Capture all work done in the field completely and in a holistic way that will allow you to use ARCOS’ powerful reporting tools
  • Have full visibility to all people, equipment and crews currently dispatched to the field
I know, I know – this is only scratching the surface of what you face daily, but we are here for you. We can help you get a leg up on your Incident Management activation, provide you with powerful crew management tools to help remote work, and even help you manage your contractors and crews. At ARCOS, we’ve worked with many of your peers who understand a day in the life of your operations. For further reading, check out our Storm Restoration page on the ARCOS website for specifics on how we can help every aspect of your operations.

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