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    Crew Callout Assemble qualified crews in minutes with automated callouts. Crew & Event Logistics Coordinate lodging, meals, and crew support at scale. Mutual Aid Management Onboard and manage mutual aid crews in one system. Non-Native Crew Management Equip contractors with mobile tools from day one. Crew & Contractor Management Standardize execution across all crews and contractors. Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

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    Work Execution

    Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration. Work Order Tracking Track job progress with real-time field data capture. Wildfire Mitigation Target the work that matters most for safety and reliability. Vegetation Management Plan, dispatch, and report on vegetation programs. Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Reporting & Analytics

    Regulatory Reporting Generate comprehensive reports for regulators and FEMA. Compliance Enforce labor rules and maintain audit-ready records. Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress. Closeout & Cost Recovery Accelerate event closeout with verified cost documentation. Crew Expense Reporting Capture verified crew time and expenses automatically.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Community Engagement

    Outage Alerts Automate outage and restoration alerts to reduce call volume. Billing Service Alerts Improve on-time payments with billing and past due reminders. Conservation Campaigns Reduce peak demand with conservation alerts.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
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    Ranked on the Inc. 5000 list seven times

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  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Integrations

    Our Products

    Callout Mobilize compliant crews in minutes with rules-driven callouts. Crew Manager Track every crew from activation to closeout in one system. Assess & Restore Execute blue and grey sky work in a single mobile app. Clearion Plan, execute, and document vegetation and inspection work. TextPower Send urgent alerts that reach crews and customers fast. Ascend Automate flight crew staffing to cut cancellations. RosterApps Fill ground crew shifts faster with automated scheduling.

    PRODUCT UPDATES

    Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
    Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
    Learn More
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    Trusted by Fortune 150 energy companies

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    Ranked on the Inc. 5000 list seven times

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    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    Industries OVERVIEW

    Electric Mobilize crews, restore power faster, and document every event. Gas Resolve leaks quickly and safely with compliant crews. Water Respond to breaks quickly and keep service flowing. Critical Infrastructure Improve outcomes with a single operational control center. Airlines Fill staffing gaps in minutes to avoid cancellations.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Partner Network

    RESOURCES

    Insights Blog Expert perspectives on utility operations and workforce trends. White Papers Deep dives on reliability, risk reduction, and digital transformation. Success Stories How utilities achieve reliability gains and measurable ROI. Resource Library Discover all the latest and greatest content from Arcos.

    EVENTS

    Events Connect with Arcos and peers at industry conferences. Webinars Live and on-demand sessions on best practices and trends.

    SUPPORT

    Support & Help Center Find technical documentation, user guides, and resources. Contact Us Reach the Arcos team with questions or to schedule a workshop.
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    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Contact Us

    ABOUT US

    Company Overview Learn more about the Arcos mission. Leadership Meet the team building the future of utility operations. ESG Policy Our commitment to environmental and social responsibility. Careers Join a team that powers critical infrastructure. Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders. Our Investors The partners supporting Arcos growth and innovation.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    FEATURED NEWS

    press-release-featured-image-template
    ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-hb-helmbsriscoe
    ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-featured-image-template
    Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
    press-release-featured-image-template
    Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
    See all News
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

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Resource Management

  • Crew Callout Assemble qualified crews in minutes with automated callouts.
  • Crew & Event Logistics Coordinate lodging, meals, and crew support at scale.
  • Mutual Aid Management Onboard and manage mutual aid crews in one system.
  • Non-Native Crew Management Equip contractors with mobile tools from day one.
  • Crew & Contractor Management Standardize execution across all crews and contractors.
  • Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Work Execution

  • Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration.
  • Work Order Tracking Track job progress with real-time field data capture.
  • Wildfire Mitigation Target the work that matters most for safety and reliability.
  • Vegetation Management Plan, dispatch, and report on vegetation programs.
  • Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Reporting & Analytics

  • Regulatory Reporting Generate comprehensive reports for regulators and FEMA.
  • Compliance Enforce labor rules and maintain audit-ready records.
  • Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress.
  • Closeout & Cost Recovery Accelerate event closeout with verified cost documentation.
  • Crew Expense Reporting Capture verified crew time and expenses automatically.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Community Engagement

  • Outage Alerts Automate outage and restoration alerts to reduce call volume.
  • Billing Service Alerts Improve on-time payments with billing and past due reminders.
  • Conservation Campaigns Reduce peak demand with conservation alerts.

ONCOMMAND SUITE OVERVIEW

Menu suite image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Solutions Overview
Sign In Schedule a Workshop

Our Products

  • Callout Mobilize compliant crews in minutes with rules-driven callouts.
  • Crew Manager Track every crew from activation to closeout in one system.
  • Assess & Restore Execute blue and grey sky work in a single mobile app.
  • Clearion Plan, execute, and document vegetation and inspection work.
  • TextPower Send urgent alerts that reach crews and customers fast.
  • Ascend Automate flight crew staffing to cut cancellations.
  • RosterApps Fill ground crew shifts faster with automated scheduling.

PRODUCT UPDATES

Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
Learn More
Integrations
Sign In Schedule a Workshop

Industries OVERVIEW

  • Electric Mobilize crews, restore power faster, and document every event.
  • Gas Resolve leaks quickly and safely with compliant crews.
  • Water Respond to breaks quickly and keep service flowing.
  • Critical Infrastructure Improve outcomes with a single operational control center.
  • Airlines Fill staffing gaps in minutes to avoid cancellations.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Sign In Schedule a Workshop

RESOURCES

  • Insights Blog Expert perspectives on utility operations and workforce trends.
  • White Papers Deep dives on reliability, risk reduction, and digital transformation.
  • Success Stories How utilities achieve reliability gains and measurable ROI.
  • Resource Library Discover all the latest and greatest content from Arcos.

EVENTS

  • Events Connect with Arcos and peers at industry conferences.
  • Webinars Live and on-demand sessions on best practices and trends.

SUPPORT

  • Support & Help Center Find technical documentation, user guides, and resources.
  • Contact Us Reach the Arcos team with questions or to schedule a workshop.
Partner Network ROI Calculator
Sign In Schedule a Workshop

ABOUT US

  • Company Overview Learn more about the Arcos mission.
  • Leadership Meet the team building the future of utility operations.
  • ESG Policy Our commitment to environmental and social responsibility.
  • Careers Join a team that powers critical infrastructure.
  • Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders.
  • Our Investors The partners supporting Arcos growth and innovation.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

FEATURED NEWS

press-release-featured-image-template
ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-hb-helmbsriscoe
ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-featured-image-template
Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
press-release-featured-image-template
Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
See all News
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Damage Assessment

Tis the season…for assessing Emergency and Incident Command Software  

Get your team ready for emergencies this season by assessing top incident command software. Explore essential tools to streamline response and coordination.

Posted by 

ARCOS

 

|

 

December 16, 2020

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Temperatures are beginning to plummet across the nation, causing us to zip up our coats and grab a warm hat and gloves. There is no doubt about it; the season of ice and snow is here. History has shown that the Northeast, Midwest, and even the South have been hit with outages that can last for days – and that doesn't necessarily come from a blizzard's blanketing of an area's landscape. Ice can be an even bigger culprit as it leaves its frozen footprint before melting away into a considerable amount of trouble for a utility and its customers. Downed power lines and water main breaks can affect thousands of customers and make a cold and dire situation even more difficult for health compromised consumers. A moment's lapse in services isn't an option. And with COVID-19 still hanging around until a vaccine is in place, crew safety and contact tracing are paramount. Is your plan to attack winter weather developed? Now's the time to assess and reassess the measures an organization has in place before the season gets ahead of us – and it all begins with emergency and incident command software.

The Power of an Incident Command System

Organizing a response before something happens is in everyone's best interests. Heightened emotions and knee-jerk reactions should not be the forces used for making the decisions during an emergency winter event. ARCOS Incident Manager can help you develop a well-thought-out, agile, and pivoting restoration plan in step with available resources and personnel. Incident Manager allows you to activate your emergency response plan or use FEMA's Incident Command Structure (ICS). It automates an organization’s emergency hierarchy activation and calls up teams without the delays manual activation can take. There's no searching for binders or spending hours looking for the right spreadsheet – it's all done ahead of time and instigated with one click of a mouse. It saves precious time so crews can be sent out immediately to get customers back on-line to life-sustaining services like water, heat, and electricity. ARCOS Incident Manager is one step of an organized and level-headed solution to assist business, operations, and incident response. ARCOS Callout and Crew Manager are an additional constructive tier of incident resource management, allowing crews to be assigned and dispatched at a moment's notice. Crew Manager can also help keep crews safe through the creation of a pod work structure. This makes COVID-19 contact tracing a reality while never letting a slowdown occur in restoration activity.

Unfreezing Your Incident Command Software Potential

Winter weather shouldn't freeze you or operations in its tracks. Planning and having solutions in place for any turn a storm may take is necessary and beneficial not only for customer restoration times but also for crew safety. Find out more about the whole ARCOS suite and how it's helped many utilities mitigate the results of whatever Mother Nature has decided to dish out. Warm-up your response and contact us here.

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