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    Crew Callout Assemble qualified crews in minutes with automated callouts. Crew & Event Logistics Coordinate lodging, meals, and crew support at scale. Mutual Aid Management Onboard and manage mutual aid crews in one system. Non-Native Crew Management Equip contractors with mobile tools from day one. Crew & Contractor Management Standardize execution across all crews and contractors. Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Work Execution

    Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration. Work Order Tracking Track job progress with real-time field data capture. Wildfire Mitigation Target the work that matters most for safety and reliability. Vegetation Management Plan, dispatch, and report on vegetation programs. Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Reporting & Analytics

    Regulatory Reporting Generate comprehensive reports for regulators and FEMA. Compliance Enforce labor rules and maintain audit-ready records. Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress. Closeout & Cost Recovery Accelerate event closeout with verified cost documentation. Crew Expense Reporting Capture verified crew time and expenses automatically.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    Community Engagement

    Outage Alerts Automate outage and restoration alerts to reduce call volume. Billing Service Alerts Improve on-time payments with billing and past due reminders. Conservation Campaigns Reduce peak demand with conservation alerts.

    ONCOMMAND SUITE OVERVIEW

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    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
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    Ranked on the Inc. 5000 list seven times

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  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Integrations

    Our Products

    Callout Mobilize compliant crews in minutes with rules-driven callouts. Crew Manager Track every crew from activation to closeout in one system. Assess & Restore Execute blue and grey sky work in a single mobile app. Clearion Plan, execute, and document vegetation and inspection work. TextPower Send urgent alerts that reach crews and customers fast. Ascend Automate flight crew staffing to cut cancellations. RosterApps Fill ground crew shifts faster with automated scheduling.

    PRODUCT UPDATES

    Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
    Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
    Learn More
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    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    Industries OVERVIEW

    Electric Mobilize crews, restore power faster, and document every event. Gas Resolve leaks quickly and safely with compliant crews. Water Respond to breaks quickly and keep service flowing. Critical Infrastructure Improve outcomes with a single operational control center. Airlines Fill staffing gaps in minutes to avoid cancellations.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Partner Network

    RESOURCES

    Insights Blog Expert perspectives on utility operations and workforce trends. White Papers Deep dives on reliability, risk reduction, and digital transformation. Success Stories How utilities achieve reliability gains and measurable ROI. Resource Library Discover all the latest and greatest content from Arcos.

    EVENTS

    Events Connect with Arcos and peers at industry conferences. Webinars Live and on-demand sessions on best practices and trends.

    SUPPORT

    Support & Help Center Find technical documentation, user guides, and resources. Contact Us Reach the Arcos team with questions or to schedule a workshop.
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

  • One Control Center for Every Scenario

    Arcos connects your people, work, and systems so you can execute well under any conditions.

    • Contact Us

    ABOUT US

    Company Overview Learn more about the Arcos mission. Leadership Meet the team building the future of utility operations. ESG Policy Our commitment to environmental and social responsibility. Careers Join a team that powers critical infrastructure. Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders. Our Investors The partners supporting Arcos growth and innovation.

    ONCOMMAND SUITE OVERVIEW

    Menu Suite Image
    Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

    FEATURED NEWS

    press-release-featured-image-template
    ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-hb-helmbsriscoe
    ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
    press-release-featured-image-template
    Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
    press-release-featured-image-template
    Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
    See all News
    icon

    Trusted by Fortune 150 energy companies

    icon (1)

    Ranked on the Inc. 5000 list seven times

    vector

    Focused on secure, reliable operations

    Close

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Resource Management

  • Crew Callout Assemble qualified crews in minutes with automated callouts.
  • Crew & Event Logistics Coordinate lodging, meals, and crew support at scale.
  • Mutual Aid Management Onboard and manage mutual aid crews in one system.
  • Non-Native Crew Management Equip contractors with mobile tools from day one.
  • Crew & Contractor Management Standardize execution across all crews and contractors.
  • Crew Scheduling & Shift Fill Fill open trips and shifts with automated rule compliance.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Work Execution

  • Asset Inspection & Maintenance Digitize inspections and maintenance with digital workflows and GIS integration.
  • Work Order Tracking Track job progress with real-time field data capture.
  • Wildfire Mitigation Target the work that matters most for safety and reliability.
  • Vegetation Management Plan, dispatch, and report on vegetation programs.
  • Damage Assessment & Repair Accelerate restoration with real-time field intelligence.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Reporting & Analytics

  • Regulatory Reporting Generate comprehensive reports for regulators and FEMA.
  • Compliance Enforce labor rules and maintain audit-ready records.
  • Real-time Storm Restoration Reporting Gain real-time visibility into crew status and progress.
  • Closeout & Cost Recovery Accelerate event closeout with verified cost documentation.
  • Crew Expense Reporting Capture verified crew time and expenses automatically.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

Community Engagement

  • Outage Alerts Automate outage and restoration alerts to reduce call volume.
  • Billing Service Alerts Improve on-time payments with billing and past due reminders.
  • Conservation Campaigns Reduce peak demand with conservation alerts.

ONCOMMAND SUITE OVERVIEW

Menu suite image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Solutions Overview
Sign In Schedule a Workshop

Our Products

  • Callout Mobilize compliant crews in minutes with rules-driven callouts.
  • Crew Manager Track every crew from activation to closeout in one system.
  • Assess & Restore Execute blue and grey sky work in a single mobile app.
  • Clearion Plan, execute, and document vegetation and inspection work.
  • TextPower Send urgent alerts that reach crews and customers fast.
  • Ascend Automate flight crew staffing to cut cancellations.
  • RosterApps Fill ground crew shifts faster with automated scheduling.

PRODUCT UPDATES

Track Crews from Callout to Closeout SEPT 23, 2025 ARCOS is excited to announce the release of Convoy Tracking, a powerful new capability within Crew Manager that gives utilities unprecedented visibility into mutual aid crews as they travel to support restoration efforts.
Improve Connections with Field Crews JULY 28 2025 We’re excited to share two new feature sets for our Crew Manager product that will help utilities better communicate and collaborate with crews in the fiel
Learn More
Integrations
Sign In Schedule a Workshop

Industries OVERVIEW

  • Electric Mobilize crews, restore power faster, and document every event.
  • Gas Resolve leaks quickly and safely with compliant crews.
  • Water Respond to breaks quickly and keep service flowing.
  • Critical Infrastructure Improve outcomes with a single operational control center.
  • Airlines Fill staffing gaps in minutes to avoid cancellations.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite
Sign In Schedule a Workshop

RESOURCES

  • Insights Blog Expert perspectives on utility operations and workforce trends.
  • White Papers Deep dives on reliability, risk reduction, and digital transformation.
  • Success Stories How utilities achieve reliability gains and measurable ROI.
  • Resource Library Discover all the latest and greatest content from Arcos.

EVENTS

  • Events Connect with Arcos and peers at industry conferences.
  • Webinars Live and on-demand sessions on best practices and trends.

SUPPORT

  • Support & Help Center Find technical documentation, user guides, and resources.
  • Contact Us Reach the Arcos team with questions or to schedule a workshop.
Partner Network ROI Calculator
Sign In Schedule a Workshop

ABOUT US

  • Company Overview Learn more about the Arcos mission.
  • Leadership Meet the team building the future of utility operations.
  • ESG Policy Our commitment to environmental and social responsibility.
  • Careers Join a team that powers critical infrastructure.
  • Customer Steering Committee Shape the Arcos roadmap alongside fellow utility leaders.
  • Our Investors The partners supporting Arcos growth and innovation.

ONCOMMAND SUITE OVERVIEW

Menu Suite Image
Learn how ARCOS puts teams in control with unified crew, process, and asset management. Explore the Full Suite

FEATURED NEWS

press-release-featured-image-template
ARCOS Brings Convoy Tracking to Crew Manager Arcos announced today the addition of convoy tracking to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-hb-helmbsriscoe
ARCOS Introduces Native Two-way Crew Communication Arcos announced new enhancements to Crew Manager, its comprehensive solution for assigning, tracking and managing crews.
press-release-featured-image-template
Arcos Announces New Strategic Growth Investment from Bain Capital Arcos’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.
press-release-featured-image-template
Arcos Launches Partner Network to Drive Collaboration and Innovation in Utility Workforce Management The program creates a formal framework for partnerships, which will benefit customers seeking guidance on complementing and expanding their use of Arcos
See all News
Contact Us
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Operational Analytics

Complementary Work and Resource Management

Explore how the Smart Grid enhances work and resource management for utilities, improving efficiency and adaptability in the ever-evolving energy landscape.

Posted by 

ARCOS

 

|

 

May 20, 2021

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Since its conception in the 1870’s, the current mode of transmission and distribution of electricity hasn’t seen many updates. While a considerable amount of time and effort have been put into generation, the output of power distribution has presented challenges for the electric industry. But as time marches on, thankfully so does technology. Today’s utilities are no longer bound by hydro and fossil fuels as a new age of renewable energy is entering the marketplace. Solar and wind have grown up and become a necessary add to a power producer’s resources. The strides made to create more effective generation are finally beginning to spread back to wires and poles. Smart Grids are the future of electric transmission and distribution efficiency – but what are they and how do we gear up for the demands of tomorrow?

The Brains Behind the Grid

Boiled down, a Smart Grid is a modernization of the power generation and distribution infrastructure. It aims to automate and manage electricity needs for the next century and beyond by supporting and integrating renewables, empowering customers with real-time information about their energy consumption, and helping utility companies reduce outages and restore power faster. Let’s break these down and look at each component.

Adoption of Renewables

A Smart Grid promotes universal access to low-carbon power generation sources. Whether it’s wind, solar, more hydro or electric vehicles, a Smart Grid takes these sustainable resources and broadens their current use in “supply and demand” grid principals by supporting a decentralized production of power. They provide demand flexibility, new business models with high ROI, and improved system control for consumer engagement. Nature doesn’t ask much in the way of compensation and with the current advancements made in wind and solar, a utility’s Smart Grid dollars can stretch further and further, benefiting costumers by keeping rates low.

Assisting in the Reduction/Fast Repair of Outages

Outage reduction and restoration comes in two flavors – Smart Generation, and Smart Distribution. Based on feedback data sampled from multiple points in the grid, Smart Generation “learns” how power generation resources behave and then optimizes itself to automatically maintain voltage and power factors. Smart Substations are capable of monitoring and controlling the electricity and aid in this process. Smart Distribution includes automated monitoring as well. It’s a self-optimizing and self-balancing system that includes long distance transmission by super conducting cables. When the two flavors combine, the mix can efficiently control the ebb and flow of electricity and instantly know when a community, neighborhood, business or customer home may need less or more power – and when the power is out or compromised in some way. This can trigger an automated callout and repair crew dispatch inside a resource management solution like ARCOS Mobile Workbench, Crew Manager or Callout, leading to nominal restoration times.

Empowering the Customer

Smart power meters allow a customer to know how much power they are using and provides direct two-way communication to the consumer’s power provider. Besides increased data collection to automate and keep billing more accurate, smart meters are often the first detectors of an outage and can start the repair crew dispatch process. Intelligent appliances also come in to play, as they can decide themselves when to consume power based on self-obtained smart grid data, user set preferences or both. Once fully implemented, the Smart Grid could save the average family household $600 a year and show how they could reduce their own energy consumption by 5-10%. As the demands of our time align with current and upcoming Smart Grid technology, it really is a whole new world. While taking these next steps, automating your everyday operations across the board, including operations, can make a huge difference. ARCOS Resource Management solutions can help utilities manage these new projects and initiatives, while saving time and money. To discover how much of the future really is now, contact ARCOS today.

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